Business ecosystem
ClearSignal
Administration, billing and customer service suite for a fiber internet provider: back-office panel, customer app, central API and sign-up website.
The challenge
An internet provider needed one place to manage its subscribers, contracts, installations, collections and invoicing, and a simple way for customers to check and pay for their service.
The solution
An ecosystem where a single backend is the only gateway to the data and each app only presents information: a web back-office panel, a mobile app for subscribers and a public website to sign up. Business rules, permissions and calculations live in one place.
Features
- Subscriber, contract and installation records
- Card, OXXO and SPEI payments, including recurring charges
- Integrated electronic invoicing (Mexican CFDI)
- Plans, promotions and prorated billing
- Users, roles and permissions with an operations audit trail
- Mobile portal with account statements, payments and receipts
Ecosystem components
- In production
ClearSystem
Web back-office: customers, collections, plans, users and invoicing.
- In production
ClearBackend
Central API and single gateway to data, payments (Stripe) and invoicing (Facturapi).
ClearMobile
Subscriber app: account statements, payments and tax receipts.
- In production
Sign-up website
Public website with plans, coverage and service requests.
- In development
ClearConnect
WhatsApp customer support console with an automated assistant.
Role
Architecture and development of the ecosystem: backend, back-office panel, mobile app and public website.
Verifiable result
The public website is live at clearsignal.com.mx and the back-office panel runs on the provider's real data.
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